VITIVIA HEALTH
BENEFITS PROGRAM

1629 K St N.W.
Suite 300
Washington, DC  20006

Toll free: 1-888-880-7191
Email: help@vitivia.org
  • Look up the Status of Your Certificate

  • Print a Certificate

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All rights reserved. Copyright, 2019. 

Health Benefit Payments, 

up to $1800, for Approved

Weight Loss Programs

Ready to Weigh Out?

Once you reach your weight loss goal, contact your service provider to weigh out.

 

Your Service Provider will record your final weight and submit a request to our claims administrator for review and processing. 


You may wish to pre-schedule an appointment with your service provider to weigh out on the date of your deadline so that you don't need to rush at the last minute.

If you do not reach your weight loss goal by your deadline, please cancel your weigh out as a courtesy to your Service Provider.

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In addition to the weight verification taken by your Service Provider, this is what you will need to provide to us once you lose your weight:
 

  • Proof of service agreement.

  • Proof of payment for the services you received.

  • Copy of Photo ID. 

Check Your Status

Check the status of your Health Benefit at any time by entering your Certificate ID into the search box at the bottom of the website, or Click Here.

 

After you enter your Certificate ID, a new browser window will open with your current information. You can print the details directly from your computer's browser screen.

 

Carefully check the information provided and let your Service Provider know if there is any information that is missing or incorrect.

 

Although you may have completed an Enrollment form from your Service Provider, it's possible that the information was updated afterward. Accordingly, the real-time information in our system should be taken as correct.

Your Status Explained

LEGEND:

UNKNOWN - There is no record in our system with your credentials.

PENDING - Your Service Provider is in the process of gathering information to submit a request for your Health Benefit.
UNDER REVIEW 
- Your application is being reviewed.
REJECTED - We were not able to accept the application your Service Provider sent.

VALID - Your enrollment is valid. To receive your Health Benefit payment, all you need to do is lose the prescribed weight by the deadline for doing so.
UNDER ADJUDICATION 
- Your request for a payout has been received. Your documents and weight loss are being verified.

APPROVED - Your payout has been approved. Your Health Benefit payment is being sent to you. Congratulations!

UNAPPROVED - Your request for a payout was rejected. This usually happens because you did not lose the required weight.

DISQUALIFIED - The deadline for losing your weight has lapsed.